Book CLEVELAND MARRIOTT DOWNTOWN AT KEY TOWER in Cleveland - Rates from US$204

Cleveland Marriott Downtown At Key Tower Hotel Interior photo

Cleveland Marriott Downtown At Key Tower Hotel Exterior photo

Key details

About the Hotel

1360 West Mall Drive, Cleveland, 44114

Close to the Cleveland Convention Center

Great

8.3

9.1

/10

4.1

4.0

Loved by Cleveland Marriott Downtown At Key Tower guests

M Club lounge

Lake Erie view

Il Venetian restaurant

comfortable bed

great location

"The M lounge was amazing and a welcomed amenity."

Denise from United States

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"The standout was the gym as was able to get two workouts in."

JDSoui from United States

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"The restaurants were good with fair prices and the location was outstanding."

Clatterbuck from United States

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"The bed was just the right combination of sort and supportive."

Edwelsh from United States

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Hotel with panoramic skyline views, newly renovated meeting spaces, and steps from the Rock and Roll Hall of Fame

Business and Meeting Spaces

The hotel offers 17,918 sq. ft. of newly renovated meeting spaces with panoramic skyline views. M Club access is available for elite Marriott Bonvoy members, providing complimentary breakfast. Concierge services help guests arrange tours and activities.

Dining Options

Il Venetian serves upscale Italian cuisine. The Greatroom Restaurant offers casual American fare and cocktails. Complimentary breakfast is available to elite Marriott Bonvoy members in the M Club.

Location and Attractions

The hotel is within walking distance of the Rock and Roll Hall of Fame, Progressive Field, and Rocket Mortgage Field House. The Great Lakes Science Center and Cleveland Convention Center are also nearby. Valet parking is available with in-and-out privileges.

Wellness and Fitness

The Ascend spa provides a state-of-the-art experience with a wide range of treatments and relaxation services. An indoor swimming pool is available for guest use. The hotel's fitness center is open 24 hours and equipped with advanced exercise machines.

Rooms and Accommodations

Every room has marble bathrooms with rainfall shower heads and a flat-screen cable TV. Premium bedding and a seating area with a large chair and ottoman are provided. The hotel provides pet-friendly accommodations.

Highlights

Business: 17,918 sq. ft. of newly renovated meeting spaces

Dining: Il Venetian Italian restaurant and Greatroom Restaurant

Location: Walking distance to Rock and Roll Hall of Fame, Progressive Field, and Rocket Mortgage Field House

Wellness: Ascend spa, 24-hour fitness center, and indoor pool

Rooms: Marble bathrooms with rainfall shower heads and premium bedding

Pet-friendly: Pet-friendly accommodations available

“My stay at the Cleveland Marriott Downtown at Key Tower impressed me with its remarkably clean rooms and the genuine warmth of the staff, particularly those at the front desk who made check-in a breeze. The hotel's proximity to landmarks like the Guardians Stadium and the Jack is undeniable, making it a convenient base for exploring the city on foot. The spa, in particular, stood out as a professional and genuinely relaxing escape.”

Olivia WilsonEditor-in-Chief at Usohio

Select your room type

Cleveland Marriott Downtown At Key Tower offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Governor Queen Suite Sofa Bed
2 persons
240 sq. feet
1 King-size bed
Heating
room details
One-Bedroom Presidential King Suite Top Floor
2 persons
240 sq. feet
1 King-size bed
Heating
Coffee machine
room details
King Room
2 persons
240 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Facilities

Cleveland Marriott Downtown At Key Tower offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Horseback riding
Cycling
Bowling

Guest Parking

Private parking is possible on site at USD 40 per day.

Services

Valet parking
Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Cleveland Marriott Downtown At Key Tower presents a delightful array of dining options, each offering a distinct taste of culinary tradition. Guests can relish American classics, Italian indulgence, and Asian innovations, all served in inviting environments that cater to every palate.

Cleveland Marriott Downtown At Key Tower Hotel Restaurant photo

Greatroom

American

Ambiance

A modern, relaxing setting that invites guests to unwind and enjoy their meal.

Key Offerings

Delight in inventive cocktails alongside classic American favorites. Breakfast includes options like scrambled eggs, bacon, yogurt, fresh fruit, and hearty hash browns.

Reservation

Not needed

Open for Breakfast, Lunch, Dinner.

Il Venetian

Italian

Ambiance

Charming and warm, reflecting the essence of Italian dining with a welcoming atmosphere.

Key Offerings

Brunch, lunch, and dinner menus featuring traditional Italian dishes, perfect for those seeking a taste of Italy in downtown Cleveland.

Reservation

Recommended

Open for Brunch, Lunch, Dinner.

Marble Room Sushi

Asian

Ambiance

Bright and engaging, providing a casual yet refined dining experience.

Key Offerings

Savor fresh sushi and Asian-inspired dishes during leisurely brunches or lunch. A perfect spot for sushi enthusiasts to indulge in creative rolls and flavors.

Reservation

Not needed

Open for Brunch, Lunch.

Cleveland Marriott Downtown At Key Tower Location

1360 West Mall Drive, Cleveland, 44114

Map view

City landmarks

Museum

Rock & Roll Hall of Fame

3500 ft

Landmark

Quicken Loans Arena

2700 ft

Landmark

Hope Memorial Bridge

4500 ft

Landmark

USS Cod Submarine Memorial

3600 ft

Stadium

Progressive Field

4300 ft

Market

West Side Market

1.3 mi

Museum

Great Lakes Science Center

4200 ft

Landmark

FirstEnergy Stadium

3000 ft

Landmark

Detroit-Superior Bridge

3700 ft

Aquarium

Greater Cleveland Aquarium

1.4 mi

Store

Heinen's of Downtown Cleveland

2800 ft

Landmark

Rocket Mortgage FieldHouse

2100 ft

Landmark

The Flats

3200 ft

Museum

International Women's Air & Space Museum

3900 ft

Nearby

Mall

The Arcade Cleveland

1600 ft

Mall

Tower City Center

2000 ft

Event hall

Cleveland Convention Center

1000 ft

Mall

Cleveland Public Square

1000 ft

Monument

Soldiers' and Sailors' Monument

1100 ft

Long Beach

East 4th Street

1300 ft

Cleveland

Warehouse District

1800 ft

Church

Old Stone Church

600 ft

Casino

JACK Cleveland Casino

1900 ft

1455 E 6th St

Federal Reserve Bank of Cleveland

900 ft

East 9th Street and Lakeside Avenue

Free Stamp

2000 ft

Church

The Cathedral of Saint John the Evangelist

1600 ft

50 Public Sq Downtown

Terminal Tower

1200 ft

Library

Cleveland Public Library

600 ft

Park

Cleveland Mall

1000 ft

Cleveland

Gateway District

700 ft

Restaurants

Greatroom

100 ft

1360 West Mall Drive

Takoyaki Japanese

1100 ft

172 Old Mouse Creek Rd NW

1890 Restaurant & Lounge

1200 ft

420 Superior Ave E

Bar 32

1000 ft

100 Lakeside Ave E Floor 32

Mabel's BBQ

1900 ft

2040 E 4th St

ReBol

1400 ft

101 W Superior Ave Public Square

Desi 101

1500 ft

2013 Ontario St

Murano Modern Italian Cuisine and Social Wine Bar

2000 ft

1852 E 6th St

The Corner Alley

1600 ft

402 Euclid Ave Corner of Euclid and East 4th St.

House of Blues

2200 ft

308 Euclid Ave.

Explore Cleveland

Explore Downtown Cleveland

Rock & Roll Hall of Fame

13 minutes' walk

Iconic museum showcasing the history of rock music through exhibits and memorabilia. Unique events include free admission days.

Cleveland Public Square

4 minutes' walk

A vibrant community hub celebrated for public art installations and seasonal events. Great spot to unwind and people-watch.

Progressive Field

16 minutes' walk

Home of the Cleveland Guardians, this ballpark offers an exciting atmosphere during baseball season. Tours available on non-game days.

Great Lakes Science Center

16 minutes' walk

Interactive science museum featuring exhibits, an IMAX theater, and seasonal events. Perfect for families and science enthusiasts.

Biking at Edgewater Park

6 minutes' drive

Scenic biking trails along Lake Erie. Rentals available nearby, great for both casual riders and thrill-seekers alike.

Yoga at Voinovich Bicentennial Park

8 minutes' walk

Relaxing outdoor yoga sessions are frequently held in this beautiful park, ideal for unwinding among nature.

Greatroom

1 minute' walk

Contemporary dining venue offering American cuisine with a twist. Known for its inviting atmosphere and brunch specials.

Mabel's BBQ

7 minutes' walk

Casual dining featuring smoked meats and local flavors. Renowned for its pulled pork and ribs; vegetarian options available.

Rocket Mortgage FieldHouse

10 minutes' walk

Multi-purpose arena hosting concerts, shows, and Cleveland Cavaliers games. A lively venue with events for all ages.

Tower City Center

7 minutes' walk

Shopping and entertainment complex with restaurants, shops, and a cinema. Family-friendly with various activities throughout the year.

Getting around

City Centre
Cleveland 4 min · 1000 ft
Airports
Burke Lakefront (BKL) 30 min · 1.6 mi
Cleveland Hopkins International (CLE) 34 min · 13.8 mi
Underground
Tower City-Public Square 6 min · 1700 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

from 06:00-11:00

Guest Parking

Private parking is possible on site at USD 40 per day.

Internet

Wireless internet is available in the hotel rooms at .

Breakfast

A full breakfast is served at the price of USD 35.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

459

Former name

Marriott Cleveland Downtown at Key Center

Reviews and Ratings

Feedback about Cleveland Marriott Downtown At Key Tower from previous guests about their experience.

Cleanliness

8.5/10

Comfort

8.9/10

Facilities

8.6/10

Free Wi-Fi

10.0/10

Location

9.3/10

Staff

9.1/10

Value for money

7.6/10

Pros

Excellent customer service

Modern, clean rooms

Excellent location

Helpful front desk staff

Spacious rooms

Cons

Dated rooms

Toilet maintenance issues

Room assignment errors

based on 1170 reviews

4.5/5

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Questions of the users

About Cleveland Marriott Downtown At Key Tower

Is a deposit required at check-in for a reservation?

12 November 2024

Yes, a security hold of $50 per night will be authorized on your card at check-in. This amount will be released after your stay, pending no incidentals.

Are couples massages available at the spa, and how can I schedule one?

22 January 2025

Yes, couples massages are offered at the Ascend Spa. To book a session, contact the spa directly or reach out to the front desk for assistance. Prices begin at $240 for a 50-minute session.

What is the cost of parking for an overnight stay on a Saturday?

5 February 2025

Parking is $10 per night on weekends. Valet service is available for $48 per day.

Is there a hot tub available for guests at this hotel?

30 December 2024

No, the hotel does not have hot tubs on the premises.

Are there any special suites for honeymooners or couples celebrating anniversaries?

15 September 2024

For inquiries about suites tailored for special occasions such as honeymoons or anniversaries, it is advised to contact the Marriott reservation team for more information.

Can I enjoy views of Public Square from the rooms?

8 October 2025

Yes, some city view rooms may offer sights of Public Square, depending on availability.

Is room service available, and what meals can I order?

20 February 2025

Yes, room service is available from the Great Room restaurant, offering a variety of options for breakfast, lunch, and dinner.

Is there a parking garage connected to the hotel?

10 March 2025

Yes, the third-party parking garage attached to the hotel is open and accessible for guests.

What are the hotel's policies regarding cancellations due to severe weather conditions?

25 April 2025

The hotel currently does not provide exceptions for cancellations caused by inclement weather.

What length of walk is it to the Rock and Roll Hall of Fame from the hotel?

12 May 2024

The Rock and Roll Hall of Fame is approximately a 15-minute walk from the hotel.

What are the pet policies, and are fees applicable for bringing small dogs?

1 August 2024

Two small dogs under 12 lbs are welcome at the hotel, subject to a non-refundable pet fee of $100 per room.

Does the hotel offer an airport shuttle service for guests?

18 September 2024

No, airport shuttle service is not available at Cleveland Marriott Downtown at Key Tower.

Are there any swimming pool amenities at the hotel?

27 November 2024

The hotel does not have a swimming pool on the premises.

What breakfast options are available at the hotel?

14 January 2025

Breakfast options vary by room package; guests can check available breakfast offerings by selecting their dates during booking.

What time is check-in and check-out for guests?

29 March 2025

Check-in is from 16:00 to 00:00, and check-out is until 11:00. Early or late check-in or check-out can be requested, but cannot be guaranteed.

What dining establishments are located within the hotel?

2 June 2024

There are several dining options in the hotel, including Il Venetian, Marble Room Sushi, and the Great Room restaurant, each offering a variety of cuisines.

What are some popular attractions near the hotel?

6 July 2024

Nearby attractions include the Rock and Roll Hall of Fame, Progressive Field, and FirstEnergy Stadium, all within walking distance.